WorkingWithCaseManagersGuide-3.2025 - Flipbook - Page 17
Working with Case Managers
Part 3: Caregiver Feedback Survey
Access this survey online at https://www.fddc.org/caregiver-tool/.
Caregiver Feedback Survey
Yes!
Yes,
Most of
some of
No,
I don’t
Statement
the time the time not really
know
Positive relationship building: Case managers build trust and rapport with
participants and their caregivers. They develop person-centered relationships
based on mutual respect and understanding with people of all backgrounds,
lifestyle choices, and cultures.
The case manager we work with…
1
2
3
4
…treats me and the
participant with respect and
cares about our culture, life
experiences, and disabilities.
…has built a good relationship
with the participant and with
me. We trust them and feel
comfortable asking them for
help.
…helps the participant set
goals and make informed
decisions that balance their
preferences with other
factors.
…asks the participant and me
for feedback. They make
changes based on our
feedback.
February 2025 > Mathematica® Inc.
17