Working With Case Managers Guide - Flipbook - Page 8
Why should I use a rating tool?
The rating tool helps you:
• Share your experience in a clear way
• Learn what good case management looks like
• Get ready for conversations with your case manager or
others
You do not have to share your answers unless you want to.
You can use it to:
• Notice what your case manager does well
• Decide what you would like to change
• Speak up about your needs and choices
Florida’s Quality Case Management Toolkit > Working with Case Managers: A Guide for People with I/DD and their Caregivers
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