Working With Case Managers Guide - Flipbook - Page 16
For Medicaid managed care case management services, contact your
managed care provider.
Managed care organization
Florida Community Care, LLC
Phone
1 (833) 322-7526
Teletypewriter (TTY): 711
Additional online resources:
Information about complaints, grievances,
appeals and about case management:
https://fcchealthplan.com/for-members
General: 1 (800) 477-6931
Humana Medical Plan, Inc.
Simply Healthcare Plans, Inc.
South Florida Community Care
Network (Community Care Plan)
Sunshine State Health Plan, Inc.
TTY: 711
Care management:
1 (800) 393-8858
1 (844) 406-2396
TTY: 711
1 (866) 899-4828
https://www.humana.com/medicaid/floridamedicaid/member-support/contact-us
TTY: 1 (855) 655-5303
1 (866) 796-0530
TTY: 1 (800) 955-8770
For Vocational Rehabilitation services, contact your local office or the
ombudsman office. Vocational Rehabilitation is an employment resource for
businesses and people with disabilities.
Area
Areas Served
Contact phone number
1
Escambia, Santa Rosa, Okaloosa, Walton, Calhoun, Holmes, Jackson, Liberty,
Washington, Bay, Franklin, Gulf, Gadsden, Hamilton, Jefferson, Lafayette, Leon,
Madison, Suwannee, Taylor, Wakulla
(850) 494-7152
2
Columbia, Dixie, Gilchrist, Union, Baker, Clay, Duval, Nassau,
St. Johns, Alachua, Bradford, Citrus, Levy, Marion, Daytona Beach, Flagler,
Volusia
(352) 225-4847
3
Lake, Orange, Osceola, Seminole, Sumter, Brevard, Polk, DeSoto, Hardee,
Highlands, Indian River, Martin, Okeechobee,
St. Lucie
(407) 897-2700
4
Pinellas, Hillsborough, Hernando, Pasco
(813) 233-3600
5
Manatee, Sarasota, Collier, Charlotte, Glades, Hendry, Lee
(239) 260-6307
6
Dade, Monroe
(305) 459-9161
7
Palm Beach, Broward
(954) 453-0680
Florida’s Quality Case Management Toolkit > Working with Case Managers: A Guide for People with I/DD and their Caregivers
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