Working With Case Managers Guide - Flipbook - Page 11
What feedback should I share?
You may want to share feedback if:
• You want to say thank you or share what is going well
• You want something to change or improve
Talking with your case manager is often a good first step.
They may not know something needs to change unless
you tell them.
How can I share feedback in a helpful way?
You have options:
• Share the completed rating tool with your case
manager.
This will help you give detailed information. Your case
manager may ask you questions about your answers.
• Talk to your case manager.
You can talk about only the items that matter most to
you.
Florida’s Quality Case Management Toolkit > Working with Case Managers: A Guide for People with I/DD and their Caregivers
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