Finding the Right Employment Service Program: Long Version - Manual / Resource - Page 8
Finding the right employment services program
Working with program staff/job coach
Statement
8
Notes
The program matches me with staff (or
job coaches) that are a good fit for me.
• How does the program choose the staff
person/job coach they assign me to?
• Does my assigned staff speak the same
language as me?
• What type of training do staff receive to work
with individuals who have similar needs to me?
• How much experience does my assigned staff
have doing this kind of work?
• How can I contact my assigned staff outside of
scheduled meetings?
9
There is a plan for when my staff (job
coach) leaves.
• Will I have to change assigned staff while I’m
in the program? How often will I change staff?
• If my assigned staff is out sick or on vacation,
can someone else be assigned to me while
they are out?
• How quickly will I get a new assigned staff if
mine leaves the organization?
• How do old staff and new staff talk to each
other to get new staff trained?
10
The program’s staffing (job coaching)
plan works for me.
• How many staff (or job coaches) work at the
program?
• What is the staff-to-participant ratio?
• How are staff trained to support people with
disabilities?
• Can I request to work with specific staff?
• What if I do not like my assigned staff
member?
• Can I change staff if I want to?
Mathematica® Inc.
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